You’ve created a successful business, but to properly grow the business it has to be more than the sum of its parts. It needs systems.


nowIKnow is a customized knowledge management system. We use it to document your systems so that you have all of the following available at the click or two of a button:

  • Institutional knowledge

  • Policies and procedures

  • Best practices

  • Roles and responsibilities

  • Integration with an onboarding or employee training program

These may vary depending on your size or industry, but whether they are a full-fledged department or just one of the many hats someone wears, every business must succeed in each of these areas.

By documenting your systems, processes and knowledge you will make your business…

More efficient

We live in an information age, and yet most companies are very poor at internally sharing best practices and information. It either exists in someone’s head or is not shared within or between departments and employees. The bottom line is that the information exists but is not accessible to everyone who needs it.

More resilient

Creating an information system makes the business more resilient because everyone in your organization has the information needed to properly strategize, act and pivot. This gives you a leg up on your competitors and better equipped to both weather storms and increase market share.

More protected from turnovers

Too often, when employees leave, so does their expertise and knowledge. By systemizing your company you have all the information you need to carry on when turnovers – planned or not – occur.