Information at the click of a button.
That is what people expect today, and often, within a click or two your clients will decide how great or user-friendly your product is. Whether your support and online help documentation is integrated into your product or hosted on your site or intranet, you need a user-friendly and streamlined system that customers can use to problem-solve or your employees can use to find that process or procedure. And this trend is not just for hi-tech companies. More and more industries are leveraging their web sites to provide their customers with the information they need.
ClicKnowledge has experience in both creating and updating content for the most common online help systems as well as designing and supporting customized online help solutions, such as nowIKnow.